Delivery time and cost
Our estimated delivery time and shipping fees vary by country. We aim to deliver all orders within 3 to 4 business days worldwide, but many countries are eligible for next-day and two-day delivery.
What are the shipping fees?
- Benelux and Germany, free shipping on orders over €74
- UK and France, free shipping on orders over €159
- Rest of the world, free shipping on orders over €249
How do I know that my order is shipped?
As soon as your order is sent, you will receive an e-mail with a link to track your parcel. Click on the link if you want to keep an eye on its process as it makes its way to you.
Can I alter my delivery address after I’ve placed my order?
In many cases, it’s possible. Write to us as soon as possible and inform us about the address you want to change from to the new delivery address. Write this from the e-mail you ordered from and don’t forget to include your order number. This is for us to maintain a high security on our deliveries.
How do I track my order?
As soon as your order is shipped, you will receive a shipping confirmation with a tracking ID. You can also login in to “My accounts” to see the status of your order. If you haven’t received a shipping confirmation, please contact us with your order number and we will be happy to assist you.
How long does it take for my order to arrive?
Delivery time varies depending on where you live. Normally, we process, pack and ship your order the same day when the order is placed before 15:00 CET.
- Benelux 1 business day
- Europe 2 - 3 business days
- World 5 - 7 business days
During our sales period, delivery may take up to 5-7 business days.